Help Desk Support: Provide technical assistance to end-users, resolving hardware and software issues, and offering guidance on IT-related problems.
Server Administration: Oversee server setup, configuration, and maintenance, including backups, updates, and security protocols.
Data Backup and Recovery: Set up backup solutions and disaster recovery plans to safeguard critical data and ensure minimal downtime in case of data loss.
Cloud Services: Assist with cloud migration, management, and optimization on platforms like Azure, Google Cloud and others.
Software Installation and Maintenance: Install, update, and troubleshoot software applications for clients, ensuring they run smoothly.
Hardware Support: Provide maintenance and troubleshooting for computers, servers, and other hardware components.
IT Consulting: Offer expert advice and recommendations on technology investments, infrastructure upgrades, and IT strategy.
Remote Desktop Support: Assist clients remotely, resolving issues, configuring systems, and providing technical guidance.
Mobile Device Management (MDM): Implement and manage MDM solutions for clients to secure and monitor mobile devices used in their organizations.
IT Training: Conduct training sessions for clients' employees to improve their IT skills and knowledge.
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